Meliá Hotels essential help taking care of their developing social media customer care needs. Irrespective of getting about five hundred social accounts, they lacked a unified response protocol and thorough reporting. This mainly hindered effectiveness and brand name consistency. Company case analysis is usually enlightening and helpful in terms of https://help-with-case-study25374.activosblog.com/36964083/considerations-to-know-about-hbs-case-study-solution